IndusInd Bank Case Study
How Indusind Bank Embraced a Compelling Experiential Banking Narrative
- 60% increase […]
Prevas Case Study
Prevas Deploys Talisma CEM to Manage Its Customer Experience Initiatives
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ITC Case Study
“Talisma Digital Platform has made a significant difference to our business. […]
Talisma unveils Partner Programme
NEW DELHI: Talisma Corporation has announced the launch of its partner […]
Talisma’s APAC and EMEA MD on future of CRM and customer experience
ETCIO, November 16, 2015.
Raj Mruthyunjayappa, Managing Director, EMEA and […]
Transitioning From CRM to CEM: A Road Map
Executive Summary
Somewhere out there your customer is right now realizing an […]
Customer Service
Introduction
By nature, customers are not loyal and when you factor in […]
Rise of the new age customer
Introduction
“Financial services customers are fed up” reads a Forbes headline – […]
CRM has become a key KRA for executives
CIOL.com, Dec 8, 2015 – Sonal Desai – Traditionally, CRM systems […]
Creating better cross-channel experiences
What just-out-of-business-school entrepreneurs must keep in mind
The Financial Express, […]