The age of omnichannel customer engagement
Communication over numerous platforms invites inconsistencies in customer experience. An omnichannel […]
Consolidating Digital Transformation with the Power of Modern-age CRM
Technology has made an impact across industries with new-age customer engagement […]
Top 5 CRM Trends to Look Out for in 2021
With the ever-increasing market competition, the need for a […]
Banking CRM: Bring the power of digital transformation to corporate banking
CRM for banks is increasingly becoming a widely adopted practice in […]
The 5 Most Common Customer Service Challenges Faced By Industries Today and How to Solve Them
A good customer service is an essential requisite to deliver satisfactory […]
5 Benefits of Having CRM in the Manufacturing Industry
Investing in CRM has largely become a common occurrence in the […]
How Chat Support with Co-Browsing Can Derive an Amazing Customer Experience
As most businesses would understand, customers value their time and effort. […]
Predictions for Customer Experience in 2021
After a challenging 2020, businesses and operators […]
Steer clear from WhatsApp Business’ new increased enforcement
WhatsApp Business has gradually emerged as the preferred channel for customer […]
InterMiles Case Study
Talisma Platform Helped InterMiles Effectively Manage Their Customer Interactions and Improve […]