Bharti AXA has been an esteemed client of Talisma for the past 15 years. Talisma's expertise and commitment to customer satisfaction have made them a reliable partner for Bharti AXA, and the company continues to enjoy the benefits of its partnership.
Recently, under their partnership with Talisma, Bharti AXA has been able to relook at their customer journeys. As part of this project, 20 policy servicing journeys have been reworked, and the project enabled a 360-degree transformation of physical services into digital services. The new digital roadmap allows customers to service their policy online in a few clicks.