Social Management

Social Management

Engage and Influence Your Social Community

Social Management2024-01-02T13:20:29+05:30

Social media represents a cost effective means of engaging your audience and developing a future customer base.  Talisma’s pioneering Social Media Tool Kit can help you leverage the full potential of social media. Be it reaching out to new customers, strengthening existing relationships, building your brand or simply sharing information, Talisma’s Social Media Tool Kit is a must have platform for your enterprise.

Talisma’s Social Media Tool Kit Includes

Social Commerce

Empowers institutions to manage brands, launch campaigns and deepen customer engagement. Your sales teams can now zero-in on more relevant customer information through an integrated view of their online conversations combined with existing CRM history. Marketing teams can connect with prospects much earlier in the buying cycle and qualify leads with reduced cost per lead. Customer service teams can leverage this tool to proactively resolve issues and collate feedback more easily.

Talisma’s Social Media Tool Kit Includes

Social Commerce

Empowers institutions to manage brands, launch campaigns and deepen customer engagement. Your sales teams can now zero-in on more relevant customer information through an integrated view of their online conversations combined with existing CRM history. Marketing teams can connect with prospects much earlier in the buying cycle and qualify leads with reduced cost per lead. Customer service teams can leverage this tool to proactively resolve issues and collate feedback more easily.

Social Collaboration

Collaborate and engage sales enablers such as business agents, distributors and partners through forums, portals and wikis. Social Collaboration facilitates transfer of knowledge, sharing of updates and event information and win details with a select audience of your choice. The Social Collaboration tools are integrated with Talisma CRM for organizations to track interactions, offer marketing campaigns, track tasks, meetings events.

Social Platform

The tool helps institutions share product information through events and campaigns, serving as a centralized platform for managing customer interactions on Facebook and Twitter. It also seamlessly integrates these interactions into your CRM application, ensuring a unified and streamlined approach to customer engagement across various channels.

Social Platform

The tool helps institutions share product information through events and campaigns, serving as a centralized platform for managing customer interactions on Facebook and Twitter. It also seamlessly integrates these interactions into your CRM application, ensuring a unified and streamlined approach to customer engagement across various channels.

Social Measurement

It provides a comprehensive 360-degree coverage, allowing you to understand what people are discussing and why. This tool aids in studying these conversations, offering in-depth insights into trends, influencing factors, and discussion points. Leverage this information to enhance your marketing messages for social media and external campaigns.

Social Conversation Management With Facebook and Twitter

Social Profiling With Connectors to Leading Social Platforms

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