Amalgamation of CRM and CI: Good or Bad for Sales Figures?
Intelligence is a very vast concept and has a lot of […]
Customer Experience and its prominence in the business world
CX or Customer Experience is something that holds paramount importance. If we are […]
The 5 Most Common Customer Service Challenges Faced By Industries Today and How to Solve Them
A good customer service is an essential requisite to deliver satisfactory […]
5 Benefits of Having CRM in the Manufacturing Industry
Investing in CRM has largely become a common occurrence in the […]
Role of CRM in Insurance Industry
Customer relationship management or CRM
Building Customer Relationships through Social Media
The age of social media is here. It wouldn’t […]
Transitioning From CRM to CEM: A Road Map
Executive Summary
Somewhere out there your customer is right now realizing an […]